Clear Communication, 3CX Pricing: Annual License and Hosting Costs
3CX offers transparent annual pricing for its commercial editions: 3CX PRO and 3CX ENT/AI (Enterprise). Rather than charging per user, the cost is based on one powerful metric: Simultaneous Calls (SC)—the maximum number of internal and external calls happening at the same time.
Use the table below to quickly find your annual licensing cost based on your required capacity, and see the separate fee for opting into the worry-free, fully managed 3CX Hosted service.
Annual License and Hosting Cost Breakdown
| Simultaneous Calls (SC) | Max Users / Extensions (Recommended) | PRO Price Per Year (USD) | ENT/AI Price Per Year (USD) | 3CX Hosted Price Per Year (USD) | Ideal For |
| 8 | 40 | $350 | $575 | $295 | Small Offices & Startups |
| 16 | 80 | $750 | $1,095 | $395 | Growing Small to Medium Businesses |
| 24 | 120 | $1,095 | $1,595 | $395 | Busy Small to Medium Businesses |
| 32 | 192 | $1,395 | $1,995 | $800 | Established Medium Businesses |
| 48 | 288 | $2,195 | $3,250 | $795 | Large Departments & Call Centers |
| 64 | 384 | $2,895 | $4,250 | $795 | Large Organizations |
| 96 | 672 | $4,495 | $6,500 | $1,695 | Mid-Size Enterprise |
| 128 | 896 | $5,995 | $8,495 | $1,695 | Large Enterprise |
| 192 | 1344 | $8,995 | $12,995 | $1,995 | High-Volume Contact Centers |
| 256 | 2048 | $11,995 | $16,995 | $1,995 | Very Large Enterprise |
| 512 | 4096 | $18,995 | $26,995 | Massive Deployments | |
| 1024 | 8192 | $34,995 | $49,995 | Global Organizations |
Key Takeaways on 3CX Pricing
- No Per-User Fees: The cost remains a single, flat annual fee based on Simultaneous Calls (SC), making budgeting simple and predictable, even as your headcount grows.
- The Power of Choice (PRO vs. ENT/AI):
- The PRO edition is feature-rich, ideal for businesses needing call center features, CRM integration, and advanced reports.
- The ENT/AI edition unlocks premium features like AI tools, built-in failover, and skill-based routing.
- Hosting Flexibility:
- The PRO and ENT/AI prices listed are for the software license itself, allowing you to self-host (on-premise or in your own private cloud).
- The 3CX Hosted column shows the additional annual fee to have 3CX host and manage the dedicated server for you (up to 256 SC).
For Complex Requirements: If your needs exceed the 256 SC hosted limit or you have highly unique deployment scenarios, please contact the sales team for a custom quote.
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